Delete your account

Delete your account and its documents, links and signatures with your email and current password. It happens at once.

Before you start

  • Export your data first if you want a copy. If you do not know your password, reset it first.

Steps

  1. 1

    Open “Settings” and choose “Account” in the bar of sections.

  2. 2

    In the red “Delete account” box at the end of the section, type the email on your account in “Email”.

    The Delete account box with the Email and Current password fields and the Delete account button.
  3. 3

    Type your “Current password”.

  4. 4

    Press “Delete account”. The button works only when the email matches your account and the password is filled in.

Good to know

  • There is no second question. The account is deleted at once, you are signed out, and you land on the home page. It cannot be undone.
  • What is removed: your documents, client links and signatures, your clients, projects, time sessions, reminders and notifications, your profile and logo, and every signed-in device, the Mac app included. Your feedback, your invite records, and any waitlist entry with the same email are removed too. Client links stop opening.
  • Backups can keep a copy of deleted data for up to about 6 months before it is gone.
  • You can try 5 times in 15 minutes.

If something goes wrong

“That password is not right.”
Type your current password again. If you do not know it, use “Forgot password?” on the sign-in page first.
“Type the email on this account.”
Type the same email shown on the Profile section.
“Too many requests. Try again in an hour.”
You reached 5 tries in 15 minutes. Wait 15 minutes and try again.

Last updated 6 Oct 2026

Was this helpful?