The questions people ask most, with short answers. Each topic has a full article in the help center.
Questions
Do I need an account to use Qufy?
Qufy is in a closed beta, so you need an invite to get in. The rate calculator, the quote and invoice page and the contract page then work without an account, and their drafts stay in your browser. Saving to a workspace, client links, the timer and the Mac app need an account.
Can I bring my clients and projects from another tool?
Yes. In Settings, under “Import”, choose a CSV file (up to 2 MB and 5,000 rows) or paste a table, check the columns, and preview before anything is saved. Clients, projects, past invoices, and time entries can be imported, and an import can be undone for 7 days.
How is my rate calculated?
Qufy adds 15% for tax, tools and savings to your monthly take-home target, then divides it by the hours you can invoice in a month: weekly hours × 4.33 weeks × the share you can invoice (65% unless you change it). That is your floor. When you pick a profession, the quote then moves toward the market band for your experience level.
Why is my quote higher than my floor?
The quote is the market rate for your level: the low end of the band for Junior, the typical value for Mid-level, and the high end for Senior. When your floor is already above that, the quote equals the floor. Without a market band, the quote is the floor plus 15%. The quote never goes below the floor.
What does the day rate assume?
Six billable hours a day. The day rate is your hourly rate × 6.
What is the 10% scope buffer?
Package prices add a 10% scope buffer. The first revision round sits inside it, and each extra round, up to 3 in all, adds another 10%. A package is never below the minimum project of 8 hours plus the buffer.
Why can't I send a link by email?
Your email is not confirmed yet. Press “Send”, then “Send the confirmation email” in the send panel, and open the email. Until then, “Copy link” and WhatsApp work. Sending by email also needs the client's email address. Accounts made from a personal invite are confirmed already.
How long do client links last?
14 days, or until you turn the link off. After that the client sees “This link isn't available”. You can send a new link at any time.
Does my client need an account?
No. With the link, a client can view the document, accept or decline a quote, sign a contract, comment when you allow it, and tap “I've paid” on an invoice, all without an account.
Does “I've paid” mark the invoice as paid?
No. You get a notice and a “Client says they paid” row in Needs you. Press “Review payment”, then “Confirm payment” to mark it paid, or “Not yet” to clear the claim.
Can a client change their answer after signing or declining?
No. Signed, declined and paid are final on the link.
Does Qufy take payments?
No. Qufy never takes the payment. Add your payment details in Settings, under “Payments”, and choose which ones appear on each invoice. Quotes do not show them.
How do deposit and balance invoices work?
On the project page, set “Percent” (50 unless you change it) and press “Deposit invoice”. It opens an invoice for that share of the signed contract, or of the accepted or sent quote, with the agreed terms; nothing is saved until you save or send it. Later, “Balance invoice” opens one for what is left, the same way. Sending a quote with a client creates its project, so this works without setting one up.
Can I charge a monthly retainer?
Yes. In a project, choose “Monthly retainer” under “How this project is charged” and set the monthly fee, the hours included, the start date, and the billing day. From the billing day, “Invoice this month” opens the month's invoice, with extra hours when you went over.
Why can't I delete a sent invoice?
Only drafts and declined documents can be deleted. Archive the others: archived documents leave the list, Needs you and the money totals. There is no way to unarchive a document today.
How do automatic client reminders work?
Turn on “Email the client when an invoice is due” in Settings, under “Notifications”. On an invoice's due date, the client gets one email from you with the amount and the link, if the client has an email. The client can stop them from that email. You get a “Reminder” notice either way.
Can I log time I forgot to track?
Yes. Open Time and press “Add time”. A session lasts from 1 minute to 24 hours, cannot be in the future, and cannot overlap another session.
I started the timer on the wrong project. What now?
Press the arrow beside the timer in the top bar (“Choose a project”) and choose the right project. In the first 5 minutes of work, Qufy offers to move the whole session. After that, it ends the session and starts a new one on the new project.
Why can't I start the timer on a project?
The project needs an hourly rate. Add one on the project page, and it appears in the timer's project list.
Can I use the timer on the website and in the Mac app?
Yes. They share one timer, so only one runs at a time. A timer started in one place shows in the other, and sessions from both appear on the Time page.
Is there a weekly hours target?
Yes. Set a “Weekly hours target” in Settings, under “Business”. The week chart then shows a goal line and the target next to the week's total, for example 12h of 30h,, on the website and in the Mac app. Saving your rate fills an empty target with your weekly hours.
Can I send bilingual documents?
Yes. For quotes and invoices, choose “Bilingual / ثنائي اللغة” in the language menu. For contracts, use “Clause language”.
How do I change my password?
Use “Forgot password?” on the sign-in page. The link works once, for 30 minutes, and other devices are signed out. There is no change-password form in Settings.
How do I export or delete my data?
In Settings, under “Account”, press “Export my data” for a JSON file, or use “Delete account” with your email and current password. Backups can keep deleted data for up to about 6 months.
Which Macs does the Mac app run on?
Macs with Apple silicon, on macOS 12 or later. The app is signed and notarized by Apple; macOS asks once before it opens, so choose Open.
How do I sign in to the Mac app?
Press “Sign in” in the app. It shows an 8-character code and opens the website with the code filled in. Sign in there if asked, then press “Connect app”. A code lasts 10 minutes. From version 0.1.9 the app shows a countdown and replaces an expired code by itself.
Why don't I see the Qufy widget?
Widgets need macOS 15 or later. Right-click the desktop, choose Edit Widgets and search for “Qufy”. On older macOS versions the app works, but the widget does not appear.
Last updated 6 Oct 2026
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